Terms Conditions
Before using this website (referred to as the "Website"), please carefully read the "Terms of Use of the Site" (referred to as the "Rules"). If you disagree with them, please leave the website. Otherwise, your access to the website and taking any action on it will automatically be considered as full acceptance of these rules.
The content of this website is protected by copyright.
Sincerely,
Kontakt Home
Terms and concepts used
The terms used in these rules have the following meanings:
"ABC-Telecom GE" LLC and/or company/seller - limited liability company "ABC-Telecom GE" (taxpayer identification number: 405 485 915, address: Tbilisi, Central Railway Station, Station Square #2, Shopping Center Tbilisi Central).
Website – kontakt.ge website of the shop chain "Kontakt Home" owned by "ABC-Telecom GE" LLC.
User - an adult, capable person who has visited the site and continues to use it by these terms and conditions
User agreement—an agreement that defines the rules for placing advertisements, as well as other rules and documents that regulate the operation of the website Kontakt.ge or determine the rules for using the services on the site.
Services - functional capabilities, services, services, tools available to users of the kontakt.ge site.
Mobile application—a program for portable (mobile) devices that is installed or downloaded from various software platforms and designed to provide the user with access to the Kontakt.ge website.
Goods/Products - digital, computer, household and other appliances, agricultural and other goods, software, accessories and other items, information posted on the site.
Statement - information about the product (including contact details, photos and any relevant information) posted on the website Kontakt.ge, refers to offers and is intended for an indefinite group of persons.
Offer: The user clicks the "order" button after adding the selected product from the list of goods/work/services on the site to the "basket" and entering the necessary data to place the order (hereinafter, placing the order).
Call centre - specialists who contact customers through a "hotline".
Buyer - a user who saw the announcements posted by the seller, contacted the seller and/or signed an agreement regarding the purchase of goods.
Data for entering the system - a unique login (e-mail address) and password created by the user independently when registering on the site or subsequently changed by the user in his personal account or in another way established by "ABC-Telecom GE LLC" LLC, and which is used by the user to enter your personal account after registering on the Kontakt.ge website.
Personal cabinet - user's personal section Kontakt.ge website, which is connected to the user's personal account, where he can manage the personal services presented on the website under the conditions set by ABC-Telecom GE LLC, can edit personal data, manage his order(s) and access to/from the site speech
Registration - the sequence of actions the user performs according to the instructions of the Kontakt.ge website, including logging into the system, entering data and other information to create a personal account and gain access to the individual services of the kontakt.ge website, using a special form of the Kontakt.ge user interface.
User data - any material and information provided by the user to ABC-Telecom GE LLC for using the Kontakt.ge website.
Legislation – the applicable legislation of Georgia, which applies to the fulfilment of the obligations provided for in these terms and conditions and/or regulates the legal relations arising in connection with the fulfilment of these obligations.
General Provisions
2.1.Regardless of the fact of the user's registration and authorization on the site, his use of the site, including viewing the information posted on the site, means that the user agrees to the terms and conditions of the service, adheres to the rules for using the services, and also accepts responsibility for his actions in connection with the use of the site.
2.2. These terms and conditions imply that the actions of a person (user) on the site, including the offer of goods, buying and selling, performance of work and provision of services, are carried out for purposes that are not related to the entrepreneurial activity of this person (user) and do not give him the right Further, to request from "ABC-Telecom GE" LLC such a document, which is not provided for individuals. When applying to a legal or natural person representing an individual entrepreneur, a separate purchase agreement is concluded with him, allowing him to sign all primary documents and make payment orders (another simplified form is possible). The procedure for concluding such agreements is regulated by Georgia civil legislation.
2.3. By entering the Kontakt.ge website and signing the consumer contract accordingly, the person (consumer) guarantees that he is an adult and competent person or a person recognized as fully capable by the decision of the relevant body through emancipation, who has all the rights and powers necessary for signing and implementing the consumer contract or is a minor who has reached the age of fourteen, who has received the written consent of his parents or other legal representatives to sign the consumer contract. "ABC-Telecom GE" LLC has the right to request information and documents confirming the abovementioned rights and authorities from the user at any time.
2.4. The services presented on the Kontakt. The website may be changed, expanded, or updated, and the form and nature of its functionality may change at any time without prior notice to the user. Because of this, the services are used in the "as is" mode, namely, in the form and volume offered by "ABC-Telecom GE" LLC when the users apply for the service. If necessary, ABC-Telecom GE LLC has the right, at its sole discretion, to terminate (temporarily or permanently) the provision of the Service (or the performance of any individual function within the Service) to all users or any particular user individually without prior notice.
2.5. The prices of goods and services on the site are indicated, including VAT, without delivery costs. Shipping costs are calculated based on location and delivery times. Prices and product offers are subject to change without notice. The final cost of the order is calculated on the order page, includes the cost of goods and delivery, and also considers possible promotions, discounts and bonuses. The final price will be indicated in the acceptance (order confirmation) sent by the company in response to the customer's offer.
Any product information on the site is based on technical and other data the manufacturer provides. In case of inconsistency between the product information on the site and the information in the manufacturer's documentation, the user should be guided by the information contained in the product manufacturer's documentation. The company reserves the right to change the information on the site at any time without prior notice to users.
2.6. The user is responsible for the accuracy of the data specified when placing the order. At the same time, the user gives the company automatic consent to the unlimited processing of the personal data that he received or may receive as a result of placing an order by the user. Data processing includes, without limitation, the collection, registration, accumulation, storage, adaptation, modification, updating, use and distribution (including transmission), generalization, deletion of personal data and other operations to produce an individual database. The company also has the right, using the provided or known means of communication, to study the opinions of users about the quality of goods/work/services, to invite users to participate in advertising and marketing events, to inform users about campaigns, offers, advertising materials, company activities (via SMS and other means) based on the request of the users and the information provided to the company or obtained by it as a result of the search on the site. The user declares his consent that the company is not obliged to obtain additional consent for transferring his personal data. No other forms are provided to obtain user consent. The user has the right to unsubscribe from newsletters.
The user has the right to refuse to consent to process personal data, considering that the company will store this information according to tax and other applicable legislation requirements.
Register on the site
3.1. After registering on Kontakt.ge, the user can use certain services.
3.2. When registering on the site, the user selects the login data to enter into the system. After entering the registration data, the user receives an e-mail to the e-mail address specified during registration, which contains an active hyperlink necessary to confirm the registration on the site. Only one account can be registered for the user's one e-mail address. Creating a new account on the site using the e-mail address previously specified during registration is not allowed. If necessary, the user can change the registration data in the personal cabinet on the site or, in another way, established by "ABC-Telecom GE" LLC. The company does not verify the authenticity of the information (data) entered by the user during the authorization on the site. The company accepts all information the user provides during approval on the site without additional verification and is the basis for processing the documents necessary to receive the offer.
3.3. The user must monitor the security of the registration data and not disclose it to third parties. The user has no right to transfer the registration data to third parties or directly or indirectly permit third parties to use the registration data for authorization on the Kontakt.ge site, except for those who act or use these data on behalf of the user and in his interests, who received this data from him with appropriate consent.
3.4. Any action using the registration data from the user's personal cabinet and the user's phone number specified in the personal cabinet is considered an action performed by the user himself or a person authorized by him and imposes obligations and responsibilities on the user. This includes liability for the user's violation of the consumer agreement posted on Kontakt.ge and the legal requirements related to the goods.
3.5. If the user suspects that his personal registration data has been disclosed and can be used by third parties without permission, he must change this data immediately.
3.6."ABC-Telecom GE" LLC reserves the right to use existing technical solutions to verify the accuracy of the information provided by the user when using the Kontakt.ge website. "ABC-Telecom GE" LLC cannot guarantee the user's identity or the accuracy of the information provided by the user on the site Kontakt.ge. "ABC-Telecom GE" LLC recommends users contact potential counterparties, sellers and buyers on Kontakt.ge by all available means, to be attentive and to exercise caution when conducting transactions and choosing a seller.
3.7. ABC-Telecom GE LLC reserves the right to block or delete a user's account on the site without the possibility of recovery.
Cookie files
4.1. The company uses cookie files to ensure the maximum completeness of information and the maximum convenience of using the site for users. Suppose the user continues to use the site. In that case, it means his consent to the use of cookies and to receive all bonuses from the company, as well as the ability to send the user the latest information about offers and campaigns suitable for him. The user can at any time unsubscribe from cookies or limit the use of cookies using the individual settings of the device used to access the site.
4.2. The user can view goods/work/services for free and place orders on the site.
4.3. The site and its services may be temporarily or partially unavailable due to preventive, ongoing, and other maintenance work. The company's technical service reserves the right to carry out necessary preventive, current, and other technical works without notifying the user.
4.4. The company reserves the right to change these rules unilaterally, subject to prior publication on the site. If the user does not agree to the modified terms, then he must immediately stop using the site. Continued use of the site means that the user agrees to the modified terms.
The procedure for evaluating goods presented on the site and publishing feedback
5.1. You can leave feedback about the products posted on the site, comments on the published customer feedback, and ratings for the products while using the service only after filling in the fields on the specified site.
5.2. Product feedback, comments and ratings left by users will be made available for other users to view.
5.3. By leaving feedback, the user declares his consent that his name and surname specified in the registered user role, as well as the feedback, cannot be changed.
5.4. All feedback and comments will be posted with proper spelling and punctuation under the username used by the user at the time of authentication. The user is responsible for the accuracy of the information provided in the feedback he leaves.
5.5. ABC-Telecom GE LLC reserves the right to select feedback for publication at its discretion and without notice to users, including:
Do not publish feedback, graphic images, or comments, the content of which is unrelated to the store's operation and its purchases.
not to publish feedback and graphic images, comments, the content of which is not related to the actual experience of using this product;
not to publish feedback and graphic images, comments that do not contain helpful information for other users;
not to publish responses, comments containing non-normative vocabulary, or expressions of an offensive nature;
not to publish reviews of selected products and/or products, graphic images, or comments that contain (a) links to other websites in the text of selected products and/or reviews, as well as references to specific sellers and/or importers of goods; (b) statements damaging the honour, dignity and/or business reputation of third parties (including stores, manufacturers and/or importers of goods); c) materials (including in the form of text, video, graphic images, code) that violate the rights of third parties, including rights to the results of intellectual activity;
Do not post feedback comments that contain links to other websites;
remove posted feedback, graphic images selected merchandise and/or product reviews at any time;
to independently determine the period during which responses are considered active and during which they are published within the service;
"ABC-Telecom GE" LLC is not obliged to inform the user of the reasons for refusal to publish and/or delete previously published feedback, graphic images, comments, evaluations, selected products and/or product reviews.
5.6. The user agrees to receive notifications from the representatives of "ABC-Telecom GE" LLC.
5.7. the user agrees to receive advertising messages by using the service. The user has the right to refuse to receive advertising messages.
The purpose of the service and the general conditions for placing an order for the service related to the organization of the delivery of goods
6.1. The customer agrees that ABC-Telecom GE LLC can assign the execution of the service contract related to organizing the delivery of goods to a third party, provided that the company remains responsible for the delivery of goods to the customer.
6.2.Before placing an order on the service, the user undertakes to familiarize himself with all the conditions of service provision, as well as the terms of purchase of goods posted on kontakt.ge (delivery and payment documents, return policy and terms of use of the site). on all essential terms of sale of goods and provision of delivery services.
6.3. The user confirms his consent that the personal data that the user provides to ABC-Telecom GE LLC when using the Kontakt.ge website (in particular [list of personal data]), including when placing an order, paying for goods, returning goods to the service and for goods and services. When submitting applications for the return of paid amounts, the following may be submitted:
for the third party invited by "ABC-Telecom GE" LLC to sign a service contract related to the organization of goods delivery with the customer;
A financial intermediary that participates in customer transactions using bank cards to pay for the value of goods on the service must confirm the implementation of such transactions and provide personalized services at the financial partner's request.
6.4. The user agrees that ABC-Telecom GE LLC has the right to store the user's personal data and the personal data of the recipient of the order specified by the user during the period of the user's use of the service. These rules are also valid for at least three years from the user's last site use.
6.5. The customer guarantees that he has the right to give the consent specified in this clause about third parties (order recipients) and is responsible for the breach of the guarantee, which caused ABC-Telecom GE LLC to suffer losses, lost profits, court costs, or ABC-Telecom GE LLC—Telecom GE's expenses to settle third party claims in the amount of such damages.
6.6. ABC-Telecom GE LLC can use the user's personal data to improve the quality of the service provided to the user.
6.7. By placing an order for the service, the user agrees to receive:
E-mails/push messages that "ABC-Telecom GE" LLC can send both to the user and to the recipient of the order indicated by the user after placing the order, in case of its change; before the date of delivery of the goods, in case of cancellation of the order by the store, in other cases that affect the execution of the order or timely informing about its status;
messages (SMS) to the phone number specified by the user;
A call to the phone number specified by the user with a proposal to evaluate the quality of the service and the work performed by the seller.
6.8. By placing an order, the user confirms that:
he has fully familiarized himself with the provisions of these terms and conditions;
He fully understands the present conditions and the subject and conditions of the service agreement concluded with "ABC-Telecom GE" Ltd.
He is fully aware of the importance and consequences of his actions regarding the conclusion and performance of the service contract related to the organization of the supply of goods with "ABC-Telecom GE" LLC;
He understands that placing an order results in the customer's obligation to pay the order fee;
gives prior consent to the provision of services by "ABC-Telecom GE" LLC, and the services are provided only based on his consent;
He understands that he will not have the right to refuse the contract when the service is fully provided (receiving the goods ordered by the agent);
He understands that in case of withdrawing from the contract, he will have to return the goods and pay the costs related to the return (including postage costs);
The difference between the original price of the goods and the reduced price of the goods is if the price reduction results from a use unrelated to the determination of the original functionality, technical characteristics and functionality of the goods.
6.9. "ABC-Telecom GE" LLC has the right to block the user's ability to place an order in case of multiple cancellations of orders made by the user, as well as in case of violation of these terms and conditions.
6.10. When placing an order for the service, the user must provide accurate data about himself and the recipient. Indication of an inaccurate, false, or non-existent phone number, e-mail address, or full name of the user or recipient of the order by the user, as well as an indication of other inaccurate information, means the seller's refusal to accept the user's order. These provisions are grounds for cancellation of an order in accordance with Section 7 of these Terms.
6.11. Information about the availability of goods on the service may change at the time of placing the order, depending on the service's technical features.
Placing an order. Signing of a service contract related to the organization of the delivery of goods purchased from "ABC-Telecom GE" LLC
7.1. The main condition for placing an order for the service is the user's consent to the site's terms of use posted on the Kontakt.ge website.
7.2. The user places an order indicating all the necessary data necessary for the performance of the contract, including, without limitation, personal data of the user and/or recipient of the order, delivery method, delivery address, full name and surname of the recipient of the order, contact information, payment method.
7.3.The conclusion of a service contract related to the organization of the delivery of goods by the user is carried out:
7.3.1. If the user chooses the method of payment for the order after receiving the goods (cash or non-cash payment) - at the moment the user presses the "Pay" button (another similar button) (confirmed the order is sent to the user);
7.3.2. If the user chooses cashless settlement (prepayment) as the payment method for the order - at the moment the user presses the "Pay" button (on the condition that the confirmation of the order is sent to the user); After pressing the "Payment" button, the customer is given 2 minutes to make the payment.
If the payment is not made within the specified period for any reason, the contract with ABC-Telecom GE" LLC is not considered concluded.
7.4. The user's performance of the actions specified in clause 7.3 of the conditions means the user's full and unconditional acceptance of the conditions, as well as the terms of the agreements concluded by him with ABC-Telecom GE" LLC, including the service agreement related to the organization of the delivery of goods.
7.5. 7 of the terms by the user. At the moment of performing the actions specified in clause 4 (unless otherwise specified by the terms), mutual obligations arise:
between "ABC-Telecom GE" LLC and the customer (within the scope of the service agreement related to the organization of goods delivery);
between the seller and the customer (within the scope of the civil-legal relationship related to purchasing goods, including transferring and paying goods at the representative office of "ABC-Telecom GE" LLC).
7.6. At the time of performing the actions specified in Clause 7.3 of the Terms by the User, the User confirms that:
Information about goods and services has been fully provided to the customer;
Before signing the service contract related to the organization of goods delivery with "ABC-Telecom GE" LLC, as well as before signing the contract with the seller, the user familiarized himself with all the information about the goods and services, the mandatory disclosure of which is provided for by the legislation on the protection of consumer rights;
The data provided by the user about him and the recipient of the order are accurate;
7.7.ABC-Telecom GE LLC reserves the right to cancel orders containing goods that the customer has previously refused five or more times for reasons unrelated to product defects.
Order payment
8.1. The user who places an order on the service is allowed to choose a payment option using one of the methods presented by the site:
8.1.1 Payment by bank card after receiving services and goods.
8.1.2 Non-cash payment of services and goods directly when placing an order on the service (for example, by bank card or in another way offered).
8.2. The user chooses the appropriate form of payment in the service interface.
8.3. The service payment is considered to have been made after receiving the confirmation from the bank in which ABC-Telecom GE LLC's current account is opened or from the moment the amount is deposited into the settlement account.
8.4. ABC-Telecom GE LLC provides the customer with a warranty card. Upon request, the bill of lading, acceptance-handover act, and invoice will be uploaded online on the relevant portal.
Cancellation of the order by the seller
9.1.The seller has the right to cancel the order in the following cases:
9.1.1 if the customer has not paid the cost of the order (if the customer chooses the order payment method specified in clauses 8.1.1 of the terms);
9.1.2. if the customer does not arrange the delivery time (term) and as a result of negotiations, it is not possible to agree on new delivery terms;
9.1.3. if there are no goods in the warehouse or if the goods to be delivered to the customer are damaged;
9.1.4. In other cases, when "ABC-Telecom GE" LLC cannot fulfil the order;
9.1.5. consumer's refusal of the goods in cases provided for by law;
9.1.6. If the customer refuses to accept the order (goods).
9.1.7. In the event of a technical error in the price of the goods indicated on the service or an illegal act of a third party.
9.2.In case of non-fulfilment of the order for reasons independent of the customer or "ABC-Telecom" LLC (changes in customs rules and procedures and other circumstances that prevent the delivery of the goods in the agreed manner, loss of the order (goods) during delivery, if the supplier does not have the goods, the goods are not delivered In the warehouse of the seller "ABC-Telecom" LLC, if the only product is left in the warehouse. Defects are detected during the processing (preparation) of the order (reclassification (sorting) of the goods and/or malfunction, etc.). "ABC-Telecom-GE" cancels the order and informs the customer about it. The customer, in turn, has the right to agree on new delivery methods by placing a new order, if the goods are on sale at the time of placing the order. If the product price changes when placing a new order, the customer can purchase any other product by recalculating the price.
Cancelling the order by the customer
10.1. The customer has the right to change the purchase decision and cancel the order before receiving (delivering) the ordered goods.
10.2. If the order has not yet been transferred for delivery, the customer may be given the opportunity to cancel it by calling the support service (*6060). The customer has the right to refuse to purchase part of the goods included in the order if it has not yet been transferred for delivery. In other cases, the customer has the right to cancel the order as a whole or in part.
10.3. After submitting the order for delivery, the customer may, after receiving it, initiate the procedure of refusal to accept the goods by clause 10.4 of the terms.
10.4. Customer's refusal of goods:
10.4.1. If the customer refuses the goods upon receipt unless the refusal is related to the improper quality of the goods, ABC-Telecom GE LLC has the right to charge the customer for the cost of services associated with the organization of the delivery of such goods (if the customer chooses (i) " express delivery services). This amount can be deducted in the form specified in clause 8.1.3 of the terms, or when choosing the payment method specified in clauses 8.1.1 and 8.1.2, the user will be obliged to make a payment to the settlement account of "ABC-Telecom GE" LLC.
10.4.2.If the customer rejects the goods of substandard quality upon receiving them, the payment of the cost of services related to the organization of the delivery of such goods shall not be borne by the customer who has chosen the payment method provided for in clauses 8.1.1, 8.1.2.
Return of goods by the customer
11.1. The consumer returns the goods to the seller in cases according to the rules established by Georgian legislation.
11.2. The customer who wants to return the goods applies to the hotline *6060 with the specified request and reports the intention to return the goods.
11.3. The buyer must go to the "Kontakt Home" store according to the operator's instructions and inform the store consultant about his intention.
11.4. The customer's payment for the goods is refunded after the goods are evaluated.
11.5. The money is partially refunded in case of visible or hidden deformations in the product.
11.6. An additional fee may be charged for returning goods whose size does not allow the customer to do it independently.
Delivery and transfer of goods to the customer
12.1. Delivery to the specified address obliges the customer to be at the specified delivery address at the time agreed upon for delivery.
12.2. Delivery to the specified address is carried out in the premises and places specified by the customer, provided that there are no obstacles in the corridors and passages, and the distance between the goods in the package and passages (doors, corridors) is at least 5 centimetres.
12.3. If the conditions in the premises indicated by the customer prevent the delivery of the goods or may damage them, the goods will be delivered to the nearest place under the appropriate conditions (listed in clause 12.2). The delivery person does not clear the area of obstructions or move items around the building.
12.4. The supplier's obligations do not include consulting on the operation, characteristics, installation, and configuration of the goods.
12.5. Upon receiving the order, the customer, in the presence of the order supplier, must check the appearance and packaging of the order, the quantity, completeness and assortment of the goods in the order. For the category of "electronic devices" and "household appliances", except for large household appliances, the customer has the right to independently check the technical characteristics of the goods in the presence of the person who makes the delivery or places the order. When handing over large household appliances, the recipient of the order can only check whether the package is damaged and can open it after paying and signing the acceptance document. The recipient of the order understands and agrees to the possibility of a loss of warranty service if the packaging of large household appliances is opened before the arrival of service centre employees.
12.6. In case of choosing delivery to the point of issue of the order, "ABC-Telecom GE" LLC or the third party involved in the provision of the delivery service has the right to refuse to check the technical characteristics of the goods by the customer directly at the point of issue of the goods if the service does not provide such an option for the point of issue of the order.
12.7. The conformity check of the goods is carried out only in the presence of the person making the delivery or placing the order.
12.8. Upon delivery, the order will be transferred to the customer or the person designated as the recipient. Suppose it is not possible to receive the order signed in cash by the above persons. In that case, the order will be transferred to the person who is ready to provide information about the order (shipment number and/or full name of the recipient) and pay the cost of the order in full.
12.9. "ABC-Telecom GE" LLC does not accept complaints regarding the organization of delivery, the appearance and packaging of the goods after filling out the warranty card and leaving the supplier or taking the order from the place of delivery.
12.10. The order is delivered to the customer when the goods are handed over, and the attached documents confirming delivery are signed.
12.11. The supplier or seller of the goods at the point of issue of the order has the right to request the customer's identity document and the order number when handing over the goods.
12.12. Delivery (export) of goods is not carried out outside Georgia.
Services related to the organization of goods delivery
13.1. The service cost for each order is determined by the prices specified when ordering the service. The delivery time will be specified when placing an order for the Service."ABC-Telecom GE" LLC reserves the right to change the prices unilaterally indicated on the website in case of sufficient objective reasons. If the customer changes the delivery address, the cost of the delivery service does not change (does not decrease). In case of a change in the delivery area, the cost of the delivery service, considering the distance, does not change (the difference is not returned).
13.2. The service cost for each order is determined by the prices specified when ordering the service. ABC-Telecom LLC has the right to change the prices specified for this service unilaterally. If the customer changes the delivery address, the payment for the delivery service is made by recalculating the cost, depending on the delivery location and/or distance.
13.3. The user must pay for the service according to the terms and conditions (clauses 8.1.1, 8.1.2, or 8.1.3 of the terms).
13.4. The risk of accidental loss or accidental damage to the goods passes to the recipient from the moment the order is handed over to him. Suppose the goods are lost before the specified time. In that case, the customer will be reimbursed for the prepaid goods and the delivery cost after receiving confirmation of the loss from the seller or the delivery service.
13.5. "ABC-Telecom GE" LLC is not responsible for non-fulfilment or untimely fulfilment of obligations within the scope of service provision in any of the following cases:
if it was the result of the user's failure to comply with these terms and conditions;
in the absence of the customer (on the day of sending the order or at another time agreed with the customer (recipient) in the absence of the recipient specified by him at the delivery address of the order);
If the customer (recipient) could not be contacted using the contact data specified when placing the order to agree on the details of the order and delivery time,
If it became the result of force majeure circumstances: natural disasters, traffic stoppage, lack of traffic, war, flood, fire, earthquake, quarantine, epidemic and other natural disasters and any other circumstances that the affected party could not and could not influence;
If the shipment received in a closed form was issued to the customer (recipient) by the shipment rules and there is no external damage to the packaging or seals/seals, it is possible to access the goods from the outside.
If the customer has not performed other operations necessary for the delivery of the goods at the place of delivery of the goods by the procedure and delivery conditions specified on the service for specific delivery methods of the goods.
Other conditions
14.1. According to Georgia legislation, The user confirms that he is capable and has reached the age necessary to perform the transactions provided for in these terms.
14.2 Upon receiving the order, upon prior request, the client is given a warranty card with the following information:
Basic warranty conditions
Warranty validity period
Names, addresses and contact details of service centres that perform maintenance and repair of the goods sold
Terms of consideration of customer claims/complaints
All obligations and deadlines for their performance by the user
14.3.If "ABC-Telecom GE" LLC detects a violation by the user of the terms of use of the service specified on the website, "ABC-Telecom GE" LLC reserves the right to cancel the user's orders for the service. At the same time, "ABC-Telecom GE" LLC independently determines the methods and grounds for recognizing the user's actions as illegal and/or violating these rules and has the right not to disclose this information to third parties.
14.4. ABC-Telecom GE LLC is not responsible for:
14.4.1. on temporary interruptions and malfunctions of the site's operation and the loss of information caused by them, as well as on the security of information, the correctness and timeliness of its transmission and delivery, except for the cases provided for by the legislation of Georgia regarding personal data.
14.2.2. on the reliability, quality and speed of the website and the security of the information created, used and received by the user, except for the cases provided by the legislation of Georgia regarding personal data.
You can contact us by the following means:
E-mail: [email protected];
T: *6060