FAQ

How do I purchase the product?

Select the desired product and add it to the cart. Place an order or send a request through the "One-stop order" function.

Is cash payment possible?

Cash payment is not possible at the time of delivery. However, if you choose to pick up the order from the preferred branch, you can pay in cash at our store.

How many days does it take to ship?

Delivery to Tbilisi and Batumi is carried out within 1-2 working days from the order. and in the regions up to 3-7 working days.

How much does it cost to use the delivery service?

If your order exceeds 100 GEL, delivery to Tbilisi and Batumi is free. And for purchases up to 100 GEL, a transportation fee of 10 GEL is added.

Regional delivery charges depend on the weight of the item and the specific address.

Where can I find information about the service centre?

Click on the link for detailed warranty information.

Where are the Kontakt Home branches located and what are the opening hours?

You can find the list of Contact Home branches and working hours at the link.

Is it possible to make an instalment online?

You can purchase the item online through our Internal instalment or Bank of Georgia instalments.

How do I make an internal instalment?

Internal instalments can be made online or in our store. To make online internal instalment, you can leave your phone number on our website product page, where  is located buy by "one click". For more information, see the link.